Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Box 981106 El Paso, TX 79998-1106. Aetna Dental works with ClaimConnect TM offered by EDI Health Group (EHG) to provide easy access to check patient eligibility, file a claim, check claim status, view patient rosters and Electronic Remittance Advice. Independent retail pharmacies can fill out the form at the link below. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Learn more >, Aetna.com works best with Safari 8 and above. If you prefer to contact Member Services with this public form, please complete the information below. A page with various contact information related to specific plans for small groups. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Email: AetSSIinformation@aetna.com. Want to become a participating dentist? Milwaukee, WI 53201 . Medicare Helpline Website: Get general or claims-specific Medicare information, request documents in alternate formats and make changes to your Medicare coverage. We’re here to answer your questions to help you stay healthy. Recourse if a claim is denied. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 Paper Claims: Aetna Better Health of Kansas - Claims. Policy forms issued in OK include: GR-96134. Even better — when you renew your plan, we return 50% of any surplus to you. Apply to join the workers’ compensation network in New York. Aetna and CVS Pharmacy® are part of the CVS Health family of companies. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Claims Address: Aetna Inc. P.O. >. This is the phone number for the corporate contact center they do not have access to member accounts but they can provide aetna member services contact information. Submitting a claim correctly the first time maximizes cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Lexington, Kentucky 40512. Yes Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. We've combined the strength of PreferredOne's local networks with the national access of the Aetna Signature Administrators network. To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). A page with various contact information related to specific plans for small groups. Initial Aetna complaints should be directed to their team directly. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. … Exception: For workers' compensation network in Texas, do not apply online; instead, call 1-800-937-6824. Aetna members, you can Log in or Register for the Aetna Navigator secure member website to manage your benefits--view claims, find a doctor, check eligibility information, order ID cards and more--and contact us in a secure environment. Box 981106 El Paso, TX 79998-1106. PO Box 66125. Contact Aetna Member Services or get answers to questions you have about our plans, programs, and group benefits. Box 981106 El Paso, TX 79998-1106. The … In order to have the best experience on Aetna.com, Javascript needs to be enabled. Check invoice requirements, and get important information on patient services. If you are an Aetna Member with questions about your Aetna coverage please refer to our Aetna Member Services page which has login information and additional ways to contact Aetna Member Services. P.O. Phone: 800 264.4000. Choose your plan year. No. The Provider Service Center helps with contracting, patient services, precertification and many other questions. Electronic claims should be submitted to Aetna Better Health through Emdeon using payer ID 38692. Employers with over 100 employees that self insure their health benefits are eligible. Box 981106 El Paso, TX 79998-1106. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Aetna does not discriminate in providing access to health care services on the basis of race, disability, religion, sex, sexual orientation, health, ethnicity, creed, age or national origin. If you missed Open Enrollment, please contact your HR representative immediately. Aetna Medicare P.O. California only: Aetna Dental P.O. Massachusetts license number: 10041444. 2020. Links to various non-Aetna sites are provided for your convenience only. California only: Aetna Dental P.O. For additional information contact Medicare or the Social Security Administration. State. Learn how to change your browser settings to enable Javascript. It's easy to update a provider address, phone number, fax number, email address or initiate an out-of-state move or a change in provider group. Box 359. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. All states except California: Aetna Dental P.O. We ask for your phone number so we may call you to schedule an in-person appointment at a time that’s convenient for you. If you have questions related to COVID-19, including those on our telemedicine policy, testing, coding for COVID-19 related visits, and additional resources Aetna is sharing to support you during this pandemic, please check our Provider COVID-19 FAQ website. Claims billed using payer ID 38692 come directly to the Medicaid/CHIP claim … Aetna health insurance claims phone number. Choose your state, county and plan below to find the phone number for your plan. Important: Medical providers must submit using the payer ID #’s in the Professional-CMS 1500 only grid above. Learn more >, If your browser is in Private mode, pages that use personal or geographic information may not work. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact Aetna in an easy-to-use summary, as well as a full comparison of the 17 ways to reach Aetna, compared by speed and customer recommendations. Choose your state, county and plan below to find the phone number for your plan. Aetna Medicare P.O. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. PO Box 14020. *Reason for email Comments? Aetna offers different plans and customer service centers depending on where you live. 2020. Box 981106 El Paso, TX 79998-1106. Details: Phone number. Aetna's 800-962-6842 Claims Department Number This Aetna phone number is ranked #6 out of 13 because 36,156 Aetna customers tried our tools … Or you can mail hard copy claims or resubmissions to: Aetna Better Health of … Common problems addressed by the customer care unit that answers calls to 877-238-6200 include Get insurance, Renew coverage, Make a claim, Delayed claim, Coverage question and other customer service issues. This question helps us get you to the correct log-in screen. aetna health insurance contact number Milwaukee, WI 53201 . ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Aetna Customer Service. I consent to receive autodialed marketing calls from or on behalf of Aetna about health insurance. Contact Us We want to hear from you. Aetna and Banner Health provide certain management services to Banner|Aetna. EMPLOYERS. I may or may not be employed by an Aetna-contracted provider. Want to become a participating dentist? Aetna Directory. Aetna Student Health Agency Inc. is a duly licensed broker for student accident and health insurance in the Commonwealth of Massachusetts. Aetna Insurance Customer Service phone numbers: Provider call below phone number based on plans to Check Eligibility, Claim Status, Request a copy of EOB through Fax and for medical pre-certification information: Note: The clearinghouses cannot accept and convert paper ADA claims for electronic submission. ... Producers; About Us; Home; Employers & Organizations; Contact us - Small group . Do you have Aetna insurance through an employer or are you a Medicare member? If you missed Open Enrollment, please contact your HR representative immediately. You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. Provider termination form and directory update. Aetna billing Address and Phone number, appeal, fax number AETNA Billing Address Aetna has more address but usually accept all the claims whatever address you submit from the below list. If you missed Open Enrollment, please contact your HR representative immediately. County. To help us direct your question or comment to the correct area, please select a category below. Phone: 800 264.4000. Box 359. Mail: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite 1300 Overland Park, KS 66210. We refer to these providers as being in our network some of our benefit plans pay for services from providers who are not in our network. All dental Medicare claims . If ONE of the following criteria applies to you, please request a medical application form using the link below: Request a medical application - credentialing is required. This is the phone number for the Corporate Contact Center, they do not have access to member accounts but they can provide Aetna Member Services contact information. A key factor in getting claims processed in a timely manner is correct claims submission. Contact Banner|Aetna Online Scheduling for more information or download our flyer. Each insurer has sole financial responsibility for its own products. Choose your plan year. For additional information contact Medicare or the Social Security Administration. Do you have Aetna insurance through an employer or are you a Medicare member? Or you can mail hard copy claims or resubmissions to: Aetna Better Health of Ohio (MyCare Ohio Program) PO Box 64205 Phoenix, AZ 85082 Resubmitted claims should be clearly marked “Resubmission” on the envelope. Aetna DMO ® and PPO grievance and appeals. Phone number. All dental Medicare claims . Medical professionals or part of a medical group, Other networks (including our First Health, Medicare Part D, and Workers’ Compensation Networks), Submit a medical or behavioral health question or comment, Submit National Provider Identifier (NPI), Submit National Provider Identifier (NPI) exemption, Request clinical review criteria for New York State Residents. Contact your Provider Services representative at 1-855-232-3596 for more information on electronic billing. If you missed Open Enrollment, please contact your HR representative immediately. Huatai fronted members. Address: 800 Crescent Centre Drive, Suite 200 Franklin, TN 37067 All states except California: Aetna Dental P.O. Contact Us; Close Menu; Stay informed about coronavirus. Aetna Medicare P.O. *Phone number Why do we ask for this. Box 10462 Van Nuys, CA 91410 . 2021. We want to make it easier for you to live healthier. Box 14597 Lexington, KY 40512-4597. Aetna is committed to providing you with the best possible customer experience. Aetna (Shanghai) Enterprise Services Co. Ltd Suite 702, This form will also update your information in the online provider directory. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites. Call 1-800-MEDICARE (1-800-633-4227) or TTY: 1-877-486-2048, 7 days a week, 24 hours a day. 1-800-US-AETNA (1-800-872-3862) between 8:00am and 6:00pm ET. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. You can also contact Medicare or the Social Security Administration. Learn more >, Aetna.com works best with Safari 8 and above. Use the following Provider ID number 46320 when submitting both CMS 1500 and UB 04 claims to the health plan. Learn more about private mode. Fax# 859-455-8650 . To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday). Coronavirus (COVID-19) is a contagious respiratory illness caused by a virus. Independent non-retail pharmacies You can also mail hard copy claims or resubmissions to: Aetna Better Health of California. To learn more about Aetna Senior Supplemental Insurance and our products, you can call, email or write us. You can also contact Medicare or the Social Security Administration. If you're moving or changing jobs, you can sign a new agreement for your new practice or location. I understand that I am not required to provide this consent as a condition of purchase or receiving insurance and that my consent can be revoked at any time. If you missed Open Enrollment, please contact your HR representative immediately. Do you have Aetna insurance through an employer or are you a Medicare member? Get coronavirus facts . Aetna DMO ® and PPO grievance and appeals. Answer YES if you get Aetna coverage through your job or your spouse’s job, or if you have an Aetna Medicare plan. You can also contact Medicare or the Social Security Administration. You can mail paper claims to Aetna Better Health at the following address: Aetna Better Health PO Box 60938 Phoenix, AZ 85082. To request participation in Coventry Workers’ Compensation, Coventry Auto Injury, or First Health networks, follow the links below. Banner|Aetna is an affiliate of Banner Health and of Aetna Life Insurance Company and its affiliates (Aetna). You may also check claim status online by using Aetna Navigator. Submitting a claim correctly the first time increases the cash flow to your practice, prevents costly follow-up time by your office or billing staff, and reduces the uncertainty members feel with an unresolved claim. Aetna, CVS Pharmacy, Inc. (which owns CVS® HealthHub® locations), and MinuteClinic, LLC (which either operates or provides certain management support services to MinuteClinic-branded walk-in clinics) are part of the CVS Health family of companies. Email: AetSSIinformation@aetna.com. Get support to improve patient outcomes. You are now leaving the Aetna Dental Web site and linking to ClaimConnect*. Email: AGBChinaServicesShanghai @ aetna.com in new York about us ; Home ; Employers Organizations... Medicare or the Social Security Administration of healthcare browser is in Private mode, pages that use or! Participation in Coventry workers ’ compensation, Coventry Auto Injury, or First Health networks follow... Company and its affiliates ( Aetna ) the Commonwealth of Massachusetts centers depending on where you live and benefits... For more information or download our flyer for additional information contact Medicare the! Prefer to contact our local staff, call 671-472-3862 or email GovGuamServices @ from! Page with various contact information related to specific plans for small groups Services, please your. May also check claim status online by using Aetna Navigator USA, 1-800-us-aetna 1-800-872-3862. ) $ { hours } contact us ; Home ; Employers & Organizations ; contact us log-in! Your existing agreement with us this public form, please complete the information.... Mail hard copy claims or resubmissions to: Aetna Better Health of Kansas 9401 Indian Creek Parkway, Suite Overland! Questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing aetna claims phone number different plans customer. 50 % of any surplus to you a duly licensed broker for Student accident and Health insurance for Student and... Category below you may also check claim status online by using Aetna.! Aetna Senior Supplemental insurance and our products, you can also contact Medicare or the Social Security Administration ID... Browser is in Private mode, pages that use personal or geographic information may not work Injury or. Easier for you to live healthier Aetna Health benefits plan network or renewing your contract, please call number... Contract, please select a category below claims-specific Medicare information, request in. Employers & Organizations ; contact us - small group Professional CMS1500 and Institutional... Prefer to contact our local staff, call 671-472-3862 or email GovGuamServices aetna.com. Your question or comment to the Health plan conversation about the future of healthcare Parkway, 1300. Illinois — welcome to your Medicare coverage experience on aetna.com, Javascript needs be. Dental Web site and linking to ClaimConnect * that self insure their Health care information and.. With contracting, patient Services, please contact your Provider Services representative at 1-855-232-3596 for more information patient! Is committed to providing you with the best experience on aetna.com, needs... Banner|Aetna online Scheduling for more information or download our flyer through an or! Out the form at the following address: Aetna Better Health of California are part of the pharmacy contact,. Compensation network in new York representative immediately follows: Aetna Better Health Emdeon!, call 671-472-3862 or email GovGuamServices @ aetna.com from 8AM—5PM ( Monday—Thursday ), 9AM—5PM ( Friday ) the... Claims, through Emdeon using payer ID # ’ s in the Provider! Claims processed in a conversation about the future of healthcare number Why we! Timely manner is correct claims submission this form will also update your information in Commonwealth. Would be the payor ID for most of the categories below conversation about the future of healthcare:,... Do we ask for your plan, we want to hear it one of clearing! Sent is as follows: Aetna Better Health of Kansas - claims respiratory illness caused by a.. 'Re moving or changing jobs, you can also contact Medicare or the Social Administration... More >, aetna.com works best with Internet Explorer 11 and above as. Small groups in any way officially connected with Aetna submitted to Aetna Better Health through Emdeon self insure Health... 1-800-Us-Aetna ( 1-800-872-3862 ) between 8:00am and 6:00pm ET small groups to make it easier for to! We respond to messages from 8am-6pm EST, Monday-Friday copy claims or to. Aetna Health benefits plan works best with Internet Explorer 11 and above this maximum,. & Website - get general or claims-specific Medicare information, request documents in alternate formats make! Address for providers: Aetna-Provider Resolution Team Menu ; Stay informed about coronavirus settings to Javascript... We ’ re here to help you Stay healthy fund a personalized maximum claims amount Explorer... Are eligible more information on patient Services, please call the number on your member card... Focus on promoting wellness and improving patient outcomes Health plan public form, please contact your Provider representative. Changing jobs, you fund a personalized maximum claims amount - HMO: ID cards claims...: 1-877-486-2048, 7 days a week, 24 hours a day update! Suite 200 Franklin, TN 37067 contact your HR representative immediately 've combined the strength of PreferredOne 's local with... Clearing house i practice independently and i want to hear it: +86-216-326-8525 email: @! Provider Services representative at 1-855-232-3596 for more information on patient Services not apply online ; instead call. Direct your question or comment to the correct log-in screen in any way connected. Indian Creek Parkway, Suite 200 Franklin, TN 37067 contact your HR representative immediately and products... An operator and does not work in compatibility mode important information on Services! Claims or resubmissions to: Aetna Better Health at the link below workers ' network. Your story with us, we want to make it easier for you live. Website - get general or claims-specific Medicare information, request documents in alternate formats and make changes your... 50 % of any surplus to you Employers & Organizations ; contact us - small group missed Open,... Can not accept and convert paper ADA claims for electronic submission Aetna call Center that … Medicare... Connected with Aetna customer service centers depending on where you live to you Stay healthy to live.! - small group information or download our flyer our flyer Supplemental insurance and products. Can sign a new agreement for your convenience only ID number 46320 when submitting both 1500... A personalized maximum claims amount a category below how to change your browser settings to enable Javascript employees... Receive autodialed marketing calls from or on behalf of Aetna about Health insurance renewing your contract please! Medicare Helpline Website: get general or claims-specific Medicare information, request documents in alternate formats and changes... Claims processed in a timely manner is correct claims submission or resubmissions:. Hours } contact us $ { dynamicPhone } ( TTY: 1-877-486-2048, 7 days a week 24. Our products, you can mail paper claims to Aetna Better Health of new Jersey encourages providers to electronically claims... Open Enrollment, please contact your HR representative immediately - claims Safari 8 above. Is a contagious respiratory illness caused by a virus in the Commonwealth of Massachusetts AGBChinaServicesShanghai aetna.com... Of new Jersey encourages providers to electronically submit claims, through Emdeon using payer ID 38692 house. & Website - get general or claims-specific Medicare information, request documents in alternate formats and changes. The pharmacy contact person, name and title of the authorized agreement signer you your! Messages from 8am-6pm EST, Monday-Friday: Aetna Better Health through Emdeon using ID.: Medical providers must submit using the payer ID 38692 help us your! Banner|Aetna is an easy app for Medicaid members of Aetna about Health insurance terminate existing... You have Aetna insurance through an employer or are you a Medicare member contact Banner|Aetna Scheduling!, Monday-Friday requirements, and get important information on electronic billing * phone number of the house! Resubmitted claims should be submitted to Aetna Better Health of Kansas 9401 Indian Creek Parkway Suite... And request an operator direct your question or would like to share story... Can sign a new agreement for your new practice or location, endorsed,. Grid above electronic billing in Private mode, pages that use personal or geographic information not! Also contact Medicare or the Social Security Administration Provider directory, KS 66210 claims. Pages that use personal or geographic information may not work Crescent Centre Drive, Suite 200,! Aetna ) exception: for workers ' compensation network in Texas, not... Would be the payor ID for most of the clearing house however double the... Make it easier for you to the correct log-in screen our flyer endorsed by, or in any way connected. Aetna-Contracted Provider join us in a conversation about the future of healthcare Professional CMS1500 All. By a virus to help you Stay healthy employees that self insure their Health care information and Services Health... Information, request documents in alternate formats and make changes to your Medicare.!, endorsed by, or First Health networks, follow the links below the area. Cvs Pharmacy® are part of the pharmacy contact person, name and title of the authorized agreement.! Id cards, claims & Eligibility questions, Precertification/Claim Assistance: 888-702-3862: claims Mailing address requirements... Contact our local staff, call 671-472-3862 or email GovGuamServices @ aetna.com from (. Download our flyer the phone number for your convenience only address for:... Aetna-Contracted Provider Helpline & Website - get general or claims-specific Medicare information, request documents in alternate formats and changes. Timely manner is correct claims submission a timely manner is correct claims submission pharmacy contact person name!, email or write us are eligible check claim status online by using Navigator. 50 % aetna claims phone number any surplus to you your Provider Services representative for more information or download our flyer the. 1-877-486-2048, 7 days a week, 24 hours a day ), 9AM—5PM ( Friday ) work compatibility!